Terms & Conditions for Hardware and Software Purchases

1 – Definitions
1.1 – “Net Platforms” refers to the supplier providing hardware, software, and related services. 
1.2 – “Client” refers to the purchasing party. 
1.3 – “Products” refers to all hardware, software, licences, subscriptions, and related materials supplied by Net Platforms. 

2 – Orders & Quotations
2.1 – All quotations issued by Net Platforms are valid for 30 days unless stated otherwise.
2.2 – An order is considered accepted only when confirmed in writing by Net Platforms. 
2.3 – Prices are subject to change prior to order acceptance due to supplier adjustments, availability changes, or currency fluctuations. 

3 – Delivery & Lead Times
3.1 – Delivery dates provided by Net Platforms are estimates only and may vary based on supplier stock or logistical factors. 
3.2 – Net Platforms is not liable for delays caused by suppliers, couriers, or circumstances outside its control.
3.3 – Risk in the Products transfers to the Client upon delivery. 

4 – Inspection & Discrepancy Notification
4.1 – The Client must inspect all delivered Products upon receipt. 
4.2 – Any discrepancies, damage, shortages, or incorrect items must be reported to Net Platforms in writing within 14 calendar days of delivery. 
4.3 – Failure to notify Net Platforms within this 14-day window will be deemed acceptance of the Products as delivered, and no claims for discrepancies can be made thereafter.

5 – Returns & Cancellations
5.1 – Return of Products is subject to supplier/ manufacturer policies and may incur restocking fees. 
5.2 – Software licences, digital products, subscriptions, and opened hardware are generally non-refundable unless defective.
5.3 – Special-order or customised items cannot be cancelled once the order has been placed with the supplier. 

6 – Warranty
6.1 – All hardware and software are covered by the manufacturer’s standard warranty only.
6.2 – Net Platforms does not provide additional warranties unless explicitly stated in writing.
6.3 – Warranty claims will be processed in accordance with the manufacturer’s procedures. 

7 – Software Licensing & Compliance
7.1 – The Client is responsible for ensuring they comply with all licensing terms for any purchased software. 
7.2 – Net Platforms is not liable for non-compliance arising from improper installation, misuse, or unauthorised duplication by the Client.

8 – Payment Terms
8.1 – Payment must be made in accordance with the terms on the invoice or agreement. 
8.2 – Delayed payments may suspend further deliveries or services. 
8.3 – Ownership of Products remains with Net Platforms until full payment is received.

9 – Referral Terms
9.1 – The referred business(s) must have over 10 contracted employees.
9.2 – The referred business(s) must agree to a 12-month term support agreement.
9.3 – The agreed referral payment will be paid upon the referred business(s) first payment month within the 12-month term.
9.4 – Net Platforms reserves the right to change the referral fee at any moment.

10 – Limitation of Liability
10.1 – Net Platforms is not liable for indirect, consequential, or incidental losses arising from hardware or software faults, delays, or failures.
10.2 – Liability is limited to the value of the Product supplied.

11 – Governing Law 
11.1 – These Terms & Conditions are governed by the laws of the applicable jurisdiction specified in the service agreement or invoice.