IT Support
Fast and proactive London IT support.
COMMON IT CHALLENGES
Dynamic, proactive IT support with peace of mind built in.
While there are some great IT support providers out there, many offer a service characterised by complacency and reactivity. If your provider fails to undertake adequate preventative maintenance and struggles to resurrect your network following an outage, your business will suffer.
Clients tend to notice even small outages and your team will soon grow weary grappling with sluggish, temperamental systems. In a worst-case scenario, poor patch management could precipitate a cyber attack, with potentially devastating financial and legal ramifications.
Is system downtime leaving your team exacerbated?
If your provider isn’t keeping on top of your system’s upkeep it could be time to jump ship.
Are long outages leaving your clients in the dark?
Long outages that leave clients feeling abandoned indicates an IT provider who doesn’t have the technical knowledge to rectify problems.
Struggling to track your IT support spend?
Some providers charge for every call made, support ticket submitted and site visit undertaken.
Finding it hard to trust your IT support provider?
Some providers promise the world, but no commitments are ever made in writing.
Contact us and see how we can help you with your business IT requirements.
OUR SOLUTIONS
Affordable and reliable solutions
We understand how important IT is to a business. When your network or computer goes down, your business can grind to a halt – and that’s not an option. We provide a complete IT support London service, designed to get you back up and running FAST.
Unlimited IT Support
Your monthly fee includes access to as much remote and on-site support as necessary to solve any issues you face.
Proactive Maintenance
We’ll stop minor issues becoming more serious by implementing a programme of proactive maintenance.
24/7 System Monitoring
Our monitoring capabilities allow us to survey your network and intercept problems before they develop into costly outages.
Fast Response Times
Should you need assistance you can be guaranteed of a swift and efficient response coupled with expert technical remediation.
Don't worry, our competitively priced offering will be tailored to your support needs. We don't charge our clients for service elements they don't require.
We also offer support services on an adhoc basis. This is billed on an as-and-when-required basis.
We'll explain the actions we've taken and talk through any issues in language you can relate to. We know not everyone is technically-minded, and baffling with tech-speak helps no-one.
IT support and data security are deeply entwined. By maintaining your network and keeping your vital systems running, we simultaneously defend your system against hackers by applying "patches." These are security fixes developed by software companies, designed to seal up vulnerabilities in programmes. A properly maintained system is a secure one!
We'll allocate a dedicated support manager to your business so that you have access to someone who understands how you operate and the systems you use. We can alter and personalise your support package as and when required, so that your business's needs are continually met.