Business Challenges
Tailored IT solutions to solve your business challenges.
COMMON IT CHALLENGES
Struggling with outdated and unreliable IT support?
Feeling let down?
Is your IT provider letting your down? Are they slow to respond when things go wrong and even slower to rectify faults?
Excessive Downtime?
Are your team grappling with a slow system that is prone to crashing? Poor system maintenance eventually translates to workflow disruption and damaged revenues.
Promise-backed
IT support
Our support offering is backed by a service level agreement with clearly defined response time guarantees. Fast-acting, energetic support when you need it.
Active monitoring and maintenance
With a dedicated support manager, 24/7 monitoring and a proactive approach to support, your system will be in safe hands.
COMMON SECURITY THREATS
Worried about digital threats? Get expert IT Support with NetPlatforms
Is remote security a concern?
From mobile device corruption to files ending up where they shouldn’t be, securing a remote setup can feel like an insurmountable task.
Worried about the malware threat?
Becoming more advanced and increasingly prolific, malware intrusion presents a costly threat to businesses of all sizes.
Endpoint and remote access management
We’ll implement all the controls needed to keep your remote team operating securely. From managing identities and securely configuring remote devices to setting the right security policies in motion.
Technical tools, expertly applied
We’ll establish a cyber security defensive structure around your digital assets, from network-edge filtering technologies to virus detection and response systems.
LOOKING FOR PROACTIVE, FLEXIBLE AND RELIABLE IT SUPPORT?
Book your free technology review
Get a free, independent review of your technology to see how IT Support can enhance your business growth. Whether you’re in London or Essex, our expert team will provide impartial insights and recommendations. Enquire now to schedule your complimentary technology review!
CHALLENGES ADOPTING THE CLOUD
Unable to make an effective Cloud transition?
Productivity woes?
Your legacy systems were likely cutting-edge at one stage. Today siloed data stacks and unintuitive legacy software stand in the way of productive, flexible working.
Costly infrastructure?
From cooling costs to the occupation of valuable office space and the hassle and cost of hardware maintenance, operating an on-site server stack is not without its drawbacks.
Microsoft 365
A flagship productivity platform offering file management, email, instant messaging, shared calendaring, video conferencing, live document collaboration and much more in a single subscription. Seamless cross-platform integration makes for streamlined workflows and effortless collaboration.
Flexible, scalable cloud-hosting
Pay for the resources you need and operate infrastructure-lite via a range of cloud-hosting options. Migrate on-premise software or adopt new solutions through SaaS (software as a service) offerings, and free yourself form the burden of office-based infrastructure.
COMMUNICATIVE DIFFICULTIES
Looking to implement VoIP into your business?
Obsolete telecoms?
The ISDN switch off is imminent. Failing to update could result in your phone system becoming obsolete.
Traditional telephony presenting huge bills?
From the costs of instating new lines to exorbitant oversea call charges, traditional phone systems can present hefty bills.
Hosted VoIP
Offering the same call quality as before without the physical infrastructure burden, VoIP systems send voice signals as data packets via the internet, and as such are unaffected by the PSTN switch off.
Subscription-based VoIP
With VoIP telephony you won’t get penalised for calling abroad and there are virtually zero initial setup costs. Enjoy feature-rich PBX capabilities plus telephony mobility for a fixed monthly fee.