Microsoft Teams – Modern Communication for a Modern World

The way the world has changed is remarkable, we now place more reliance on technology than ever before – making it essential we use it correctly, doing so can perfect, refine, and revolutionise work process.

Tech has improved our workplaces with all of the various changes that it has made to all parts of business, but there is one in particular that – at its foundation – has remained relatively unchanged for quite some time, that is communication. With effective forms of communication an organisation has every chance of being successful – your colleagues, suppliers, and customers need to be reachable from the touch of a button, the modern world of work demands it, any less and success is unlikely.

The ways we communicate are changing. Microsoft offers many different ways to communicate that far exceed the abilities of traditional telephony, but let’s not forget the forms of communication that we already use, with our help hopefully you will come to realise how dated some of them are, and how – with the right guidance – you can replace them with a new modern approach to communication.

Current Tools That Need a Modern Lift

The telephone

The most revolutionary – and arguably most important – form of communication, is the telephone. Tech will continue to advance, but it is impossible to imagine a workplace without a phone. Your voice is one of the most important tools in your arsenal to convey a message, it makes all the difference in your hunt for a successful conversation with prospects and existing clients.

Zoom and Microsoft Teams are both great, but don’t get rid of your traditional phone systems for these, instead a modern makeover is the best option to give you the ultimate experience.

‘Why change something that isn’t broken,’ a statement that many of us live by in all aspects of our lives, and for good reason. We admit, it isn’t broken, but it is doing the bare minimum to continue working. The modern methods offer the same as your old system, just with added extras designed to boost your experience when using it.

Traditional landlines have had their day in the limelight – it no longer has the ability to help your organisation thrive, in fact it can barely help your business to survive. Modern times rely on you be contactable at all times – whatever the circumstances. Wherever you are, whoever you are with, there can be no exceptions – traditional phone lines simply don’t make this possible.

Clients are fickler now than they have ever been in the past, they require constant attention, and you must be contactable at all times, or else you risk projecting a poor image your entire organisation, with social media this could be death sentence to your company’s reputation.

The phone keeps you, your client base, and your suppliers in constant contact, they are the difference between success and failure so contact must be constant. Connectivity must be maintained regardless of the circumstances, a power cut, flood, or anything of the sort simply won’t cut it for most of your clientele. Connection quality and availability cannot be hindered.

There are alternatives to traditional phones systems that we will explore further in the following article.

Email

Businesses have relied on Email to stay connected for many years – since the 70s infact. It has been essential to the continued success of businesses by offering a – at the time – revolutionary way to connect with your team, clients, and suppliers alike.

Why is it considered dated if it is so good?

Spam is the answer, it ruins people’s workdays and has gradually birthed hatred toward Emails themself. There is a constant onslaught of them flooding in from random companies that you have stumbled across when scrolling, or even worse – they may come in the form of weekly newsletters from that article you signed up for to be able to read the end of. This is frustrating when looking at your personal Emails – let alone when you are trying to complete your daily tasks.

Emails aren’t capable of keeping up anymore, the two and throw of email is simply to slow and laboured, modern – and often remote – work, needs a far better, more seamless approach.

Meetings

We have all avoided Meetings traditionally; they usually take place in a cramped office and are often seen as time wasters. They have their purposes though, if they are conducted properly – they are for constructive criticisms and offer an opportunity to discuss triumphs and the occasional problem, but they have rapidly become an activity to rush through.

Finding a time that suits your whole team is often impossible, and we wouldn’t bother asking them to come in on their day off. The modern world of work is remote, this has forced businesses – thankfully – to search for an alternative.

In the following article, we will explore some modern alternatives that can replace – and improve – on your current work processes, if they are used and maintained correctly, they can revolutionise your workplace and improve your chances of prolonged growth.

Ensuring value from your IT

Using the tools at your disposal in your 365 ecosystem correctly will ensure value. You have the power to revolutionise the way your organisation produces work. We can ensure that you implement the right tools, use them correctly, and plan for the future with those tools as important assets in the prolonged success of your organisation. Our success can be attributed to one thing: TRUST. Ever since our very first year in business our clients have been happy to recommend us to other businesses, and we have grown steadily as a result of these recommendations. We can help you to truly get the best from your IT in the most secure way possible. Don’t hesitate – contact us now!